Confiz is looking for a User Experience Researcher with extensive experience in both qualitative and quantitative research methodologies. This role will be pivotal in shaping the user experience for enterprise applications through deep user insights, design thinking workshops, and a data-driven approach to design. The ideal candidate will have proven leadership experience and a strong ability to influence product and design teams with actionable research outcomes.
As a User Experience Researcher , you will guide and execute the research efforts that shape the design of large-scale enterprise software solutions. You will play a key role in delivering research-driven insights that improve user experience, reduce friction, and drive product success. Your focus will be on using design thinking workshops and a wide array of analytical methods to ensure that user needs and behaviors are clearly understood and effectively integrated into the design process.
You will lead a team of UX researchers, mentor junior staff, and work cross-functionally with designers, product managers, and developers to ensure the design solutions are backed by solid, user-centered research.
Responsibilities Generative Research
This includes Onboarding, Payroll as Payment Type, and Guest Payment, which will help uncover deep understanding of users' contexts, challenges, and motivations, providing insights that drive innovative solutions and guide the early stages of product development.
Strategic Research Support
This includes Loyalty Program, Value Added Services (Add-on), and Multi-month Change Plan, which will help identify key user pain points, opportunities, and guide product development, ensuring the final product meets both user expectations and business objectives.
Usability Testing
This includes leading complex usability testing of designs and overseeing designers on usability testing, in evaluating how real users interact with a product, identify usability issues, and ensure the product is intuitive, efficient, and easy to use before it reaches the market.
Requirements
We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz, visit:
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