Job Description

GENERAL DESCRIPTION:
The Family Support Specialist is responsible for providing home-based prevention services focusing on supporting the parent-child relationship, attachment, and family enhancement through child development education, play, goal setting, assessments, and coordination of services/activities for overburdened families. This position reports directly to the HF Supervisor.

• Conducts home visits virtually or in-person and assesses family needs and provides case management services when necessary, while promoting self-sufficiency.
• Participates in outreach efforts to include calls, texts, drop by’s, mailings, etc.
• Utilizes child development curriculum with each family and promotes positive parent-child relationships.
• Utilizes floor time to support play within the parent and child relationship.
• Utilizes appropriate limit setting and boundaries. 
• Acts as a positive role model.
• Maintains necessary assessments and documentation in accordance with agency and funding source requirements.
• Participates in and comes prepared for weekly supervision with Program Supervisor.
• Coordinates with other community services.
• Attends and participates in all scheduled Healthy Families conferences, community events, seminars, in-service training, and parent events.
• Maintains all Healthy Families quality assurance standards, ie. Home visitation rate, etc. 
• Participates in agency Continuous Quality Improvement activities.
• Perform other related duties as assigned.

REQUIREMENTS:

• Associates' or Bachelor’s Degree in Social Work or related behavioral health field preferred, or High School Diploma and two years of experience in the related field.
• Ability to interact effectively with families.
• Knowledge of family life skills.
• Knowledge of child development.
• Experience in working with at-risk children and their families.
• Knowledge of and sensitivity to cultural differences.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively on a family support team.
• Flexibility in scheduling to meet the needs of program participants (to include evening or weekend visits).
• Adhere to the schedule agreed upon with the supervisor.
• Bilingual Spanish preferred.
• Must be eligible and able to obtain/maintain a level 1 fingerprint clearance card.
• Must be certified in CPR/First Aid.
• Location: must be able to provide direct service to the designated client base in the Mohave County area.
• Maintain a functional and safe home working space with an adequate internet connection for the job.
• Comply with all agency and program policies and procedures, including confidentiality, employee conduct, 
  computer usage, and dress code.
• Meet the program/department’s performance and productivity standards. The first 90 days are strictly in office.
• Working remotely depends on satisfactory performance and productivity.
• Attend required agency and program/department meetings.
• Follow and model CFR’s core values.
• Participate in PQI initiatives.
• Must have a valid Arizona driver’s license, vehicle, and meet agency liability insurance requirements. 

ABILITY REQUIREMENTS:

• Sitting for extended periods of time daily, standing, and walking short distances.
• Moderate twisting, bending, stooping, and lifting up to 40 pounds in the performance of assigned duties.
• Normal manual dexterity and eye-hand coordination are required.
• Repeated hand-wrist movement is required.
• Ability to use a variety of office equipment and machines as referenced.

The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment’s notice, and the position requires quick response time and flexibility.

At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona. When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!

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