About Us
At Every Word Code, we believe in the power of communication, precision, and people. As a growing company specializing in innovative coding solutions and client services, we are committed to creating a welcoming and professional environment for both our clients and our team. Our office in Kansas City is expanding, and we are currently looking for a reliable and detail-oriented Front Desk Representative to join our administrative team.
Every Word Code is seeking an Entry Level Customer Service Assistant to join our growing team in Kansas City. This position is ideal for individuals who are detail-oriented, dependable, and enthusiastic about supporting customers and internal operations. You will play a key role in ensuring positive customer experiences by providing timely assistance and handling inquiries professionally.
Responsibilities
Provide direct support to customers via phone, email, and in-person
Assist with processing customer orders, tracking shipments, and resolving basic issues
Maintain accurate customer records and update databases
Collaborate with internal departments to ensure efficient service delivery
Help identify and report common customer concerns to improve processes
Follow company procedures and represent the brand in a professional manner
High school diploma or equivalent required
Strong communication and organizational skills
Ability to multitask and prioritize effectively in a fast-paced environment
Basic computer proficiency and comfort with office software
A positive attitude and willingness to learn
Previous customer service experience is a plus but not required
Benefits
Competitive salary between $44,000 and $49,000 per year
Full-time, consistent schedule
Opportunities for growth and professional development
Supportive and collaborative work environment
On-the-job training to enhance communication and service skills
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