Client Relations Associate - Entry Level Job at New Catalyst, Louisville, KY

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  • New Catalyst
  • Louisville, KY

Job Description

Are you a people-person with a passion for building strong client relationships? Join our growing team as an Entry-Level Client Relations Associate and kickstart your career in customer engagement, sales support, and account management. No prior experience necessary — we provide comprehensive paid training and a clear path for advancement.

What You’ll Do:

  • Serve as a friendly, professional point of contact for clients, addressing questions and providing timely support

  • Build and maintain positive relationships to enhance client satisfaction and loyalty

  • Assist in managing client accounts, tracking interactions, and coordinating with internal teams

  • Support sales efforts by identifying client needs and facilitating solutions

  • Handle administrative tasks such as data entry, CRM updates, and reporting

  • Collaborate with sales, marketing, and operations teams to ensure seamless client experiences

  • Participate in ongoing training and team development sessions

What We’re Looking For:

  • Excellent communication and interpersonal skills

  • Positive attitude with a strong customer-first mindset

  • Detail-oriented and organized with good time management skills

  • Ability to work effectively in a team environment and independently

  • Adaptable and eager to learn in a fast-paced setting

  • High school diploma or equivalent required; college degree a plus

  • Previous customer service, sales, or administrative experience is a bonus but not required

What You’ll Gain:

  • Paid, hands-on training to develop your client relations and communication skills

  • Clear career advancement opportunities toward supervisory and management roles

  • Exposure to sales and marketing strategies in a dynamic business environment

  • Supportive team culture focused on growth and professional development

  • Competitive pay with performance-based incentives

Job Tags

Full time,

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